Privacy Policy
This Privacy Policy explains what information Two Fold Digital LLC, doing business as Honest Home Pro ("we," "us," "our"), collects through honesthomepro.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here and in our Terms of Service.
1. Information you give us
When you fill out a quote request or contact form, call us, or email us, we collect the information you choose to share, such as:
- your name, phone number, email address, and ZIP code or address;
- details about your home and the project you need help with;
- your choices about receiving emails and text messages.
2. Information collected automatically
When you visit the Site, our servers and tools may record technical details such as your browser type, device type, operating system, IP address, pages visited, and the site that referred you. We use this to keep the Site running, fix problems, and understand which pages are useful. We do not use it to identify you personally unless you also give us your contact information.
3. Cookies
Cookies are small files saved by your browser. We use them to remember basic preferences and to measure how the Site is used. You can block or delete cookies in your browser settings. The Site will still work, though some features may not.
4. Analytics and advertising
We may use Google Analytics to understand how visitors find and use the Site. Google collects this data under its own privacy policy. You can opt out with Google's browser add-on.
We may also use advertising services, such as Google Ads, that show our ads to people who have visited the Site before. These services use cookies to do this. You can manage ad personalization in your Google Ad Settings or through the Digital Advertising Alliance opt-out page.
5. How we use your information
- To respond to your request and prepare a quote
- To connect you with a contractor who can do the work
- To schedule appointments and send updates about your job
- To send emails or text messages you have agreed to receive
- To improve the Site and our services
- To prevent fraud and meet legal obligations
6. When we share information
We do not sell your personal information. We share it only in these cases:
- Contractors: With the contractor we match you with, so they can contact you and provide a quote for the project you requested.
- Service providers: With companies that help us run our business, such as website hosting, email delivery, text messaging, and customer management tools. They may use your information only to provide services to us.
- Legal reasons: When required by law, or to protect our rights, our customers, or the public.
- Business transfer: If our business is sold or merged, your information may transfer to the new owner under this policy.
6a. Text messages and mobile information
You will receive text messages from Honest Home Pro only if you check the text message consent box on our forms or otherwise opt in. Consent is optional and is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except service providers that deliver our messages on our behalf.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Mobile Terms for full program details.
7. Your choices
- Email: Use the unsubscribe link in any marketing email, or email us at info@honesthomepro.com.
- Text messages: Reply STOP to any message.
- Phone calls: Ask us to stop calling and we will add you to our internal do-not-call list.
- Access or deletion: Contact us to ask what information we have about you, to correct it, or to delete it. We will respond within 30 days, subject to any records the law requires us to keep.
8. How long we keep information
We keep your information as long as needed to handle your request, provide services, and meet legal, tax, or accounting requirements. Opt-out records are kept so we can continue to honor them.
9. Security
We use reasonable technical and administrative safeguards to protect your information. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the appropriate authorities as required by law.
10. Children
The Site is for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has sent us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be posted on the Site before they take effect.
12. Contact us
Two Fold Digital LLC, DBA Honest Home Pro
1901 Brantley Rd
Fort Myers, FL 33907
Phone: (772) 276-0020
Email: info@honesthomepro.com